About the Virginia Department of Taxation

Governor Terry McAuliffe
Terry McAuliffe
Secretary of Finance Richard D. Brown
Secretary of Finance
Richard D. Brown
Tax Commissioner Craig M. Burns
Tax Commissioner
Craig M. Burns

Organization Chart

Business Conduct Standards

Mission Statement:

Our mission is to serve the public by administering the tax laws of the Commonwealth of Virginia with integrity, efficiency, and consistency.

Vision Statement:

Our vision is to instill the highest degree of public confidence in our integrity and reliability by providing prompt, accurate and courteous service while promoting compliance with the tax laws and setting our performance as the benchmark for government.


Integrity: We strive to be honest, fair, and straightforward, not compromising moral principles or values.
Trust and Respect: We commit to working diligently every day to earn and keep the trust and respect of our stakeholders.
Personal Responsibility: We strive to honor commitments, accept ownership for agency performance and personal performance, and to achieve positive outcomes.
Teamwork: We commit to participating with others in an open, collaborative environment in pursuit of common goals.
Commitment to Service: We strive to provide the best service possible to all customers, internal and external.
Continuous Improvement: We commit to always pursuing a better way and to taking calculated risks for the sake of improved quality.

Code of Ethics:

The Virginia Department of Taxation's Code of Ethics is not intended to be all-inclusive, but serves as a guide for appropriate business conduct. Employees of TAX will uphold these professional and ethical standards in support of the agency's mission, values, and vision:

  1. Commit to the highest ideals of honesty, personal and professional integrity, fairness, and ethical values.
  2. Avoid any actual or perceived conflict of interest by not accepting forms of gifts, favors, or items of monetary value that violate the State and Local Government Conflict of Interest Act (Code of Virginia §2.2-3100 et seq.).
  3. Earn respect, trust and confidence of the public, elected and public officials, and coworkers in providing professional services.
  4. Embrace diversity and protect the rights of others by treating all persons in a non-discriminatory, ethical, dignified, evenhanded, respectful and courteous manner.
  5. Abide by agency and DHRM policies to include the Standards of Conduct.
  6. Protect agency and public resources against their use for personal or private benefit and gain except where specifically allowed by policy.
  7. Become entrusted stewards in financial management and the use of other public resources such as electronic communications and information systems, materials, equipment, and supplies.
  8. Expose any violation of law, corruption, neglect of duty, and misconduct or unethical behavior; and will not conduct or condone acts of fraud, theft, waste, abuse, or any such activity.
  9. Provide credible, honest, impartial, and objective information according to applicable laws, regulations, policies, and professional standards.
  10. Conduct public business that will withstand public scrutiny and FOIA.
  11. Develop professional quality excellence through enhancing professional KSA's (knowledge, skills and abilities) and competencies through continuous improvement.
  12. Reflect non-partisanship in professional work and conduct.
  13. Exercise prudence and integrity in filing and paying taxes, preventing unauthorized use or disclosure of information, securing and maintaining the confidentiality of tax information, and managing the Commonwealth's tax revenue resources.
  14. Hold ourselves accountable for our own decisions and actions and to this Code of Ethics.

Last Updated 06/01/2016 10:14