This automated payment plan system is available to you 24 hours a day at (804) 440-5100. You must have your 9-digit social security number or federal employee identification number when calling.
If the Department of Taxation accepts the terms of your payment plan (monthly or semi-monthly) you must:
- make all payments when they become due
- timely file and pay any future returns
Teleplan will not allow an automated payment plan to be set if one of the following actions is in place on your account:
- padlock, revocation, criminal warrant, bond or hold
- third party lien, pending lien, bankruptcy, existing payment plan or assignment to an Outside Collection Agency
Your call will be directed to a Service Representative if the terms are not accepted or if the account is not eligible to be set through Teleplan. If your call is made outside of business hours, then you will be instructed to call back during regular hours and speak with a Service Representative. You may contact them at (804) 367-8045.