Amnesty Questions

Call 1.877.PAY.VTAX (877.729.8829)

Virginia Tax Amnesty runs through Nov. 14, 2017.

Amnesty Phone Service Hours | Monday - Friday*

Sept. 20 – Oct. 30, 2017 8:30am – 6pm
Oct. 31 – Nov. 13, 2017 8:30am – 8pm
Nov. 14, 2017 (Last day of Amnesty) 8:30am – Midnight


*Hours include Columbus Day (Oct. 9) and Veterans Day (Nov. 10) holidays. 

Customer Services

Phone Service Hours | Monday - Friday, 8:30am - 5pm

Contact Information

For Individuals

Phone | 804.367.8031

Fax | 804.254.6113

For Businesses

Phone | 804.367.8037

Fax | 804.254.6111

Where’s My Refund? Phone | 804.367.2486
Identity Theft Inquiries

Phone | 804.404.4185

Fax | 804.344.8565

Tax Credit Assistance Phone | 804.786.2992
Collections

Phone | 804.367.8045

Fax | 804.254.6112

Court Debt Collection Phone | 804.367.0016

 

Secure Email

Use for confidential answers to account questions. Sign in to your online services account:

General Mailing Address (Not for Tax Returns)

Virginia Tax
Office of Customer Services
P.O. Box 1115
Richmond, VA  23218-1115

Need to mail an individual income tax return? See Where to File for mailing addresses.  

Express Mail

Virginia Tax
1957 Westmoreland Street
Richmond, VA  23230

Summons, Subpoenas, and Other Legal Process

General Legal and Technical Services
Phone | 804.404.4029   Fax | 804.786.2806

Freedom of Information Act

Michael Palmer, Disclosure Officer
Phone | 804.404.4029

Media Relations

Paige Tucker
Phone | 804.404.4109