A Virginia Tax personal identification number (PIN) is a unique identifier assigned to eligible Virginia taxpayers to help protect against tax refund fraud. 

Things to know

  • We mail new PINs to eligible taxpayers each year by the end of December or early January. You do not need to request a new one each year. We will send it automatically.  
  • Your PIN is only active for the calendar year for which it was assigned. Do not use an expired PIN on your tax return.
  • If you don’t use your PIN when you file, it will cause a delay in processing. 
  • If you haven't included a PIN on your last 2 tax returns, we will remove you from the PIN list. You won't receive a new one unless you request it. See How to request a Virginia Tax PIN
  • Your PIN is for filing your Virginia tax return only. Do not use your Identity Protection PIN (IP PIN) issued by the IRS on your Virginia tax return.
  • Never share your PIN with anyone other than a tax professional filing your return. 

How to use your PIN

  • You must use your Virginia PIN and Social Security number on all Virginia individual income returns you file during the calendar year. 
  • If you’re filing electronically through Free File or other approved tax preparation software, your tax software will prompt you to enter your PIN. 
  • If you’re filing on paper or using Free Fillable Forms, enter your current PIN in the “ID Theft PIN" box. 
  • You must file prior year returns on paper. Enter your PIN in the "Office Use Only" box and attach a copy of your PIN letter to your return. 
  • You only need to use one PIN on a joint tax return, even if you and your spouse were both issued a PIN. Either PIN is acceptable. 

What to do if you lose your PIN or didn’t receive a new one in the mail 

  • If we issued you a PIN and you lost it or you didn't receive a new one in the mail, call customer services at 804.367.8031. We will verify your identity and mail you a replacement PIN within 15 days.  
  • If we issue a new PIN, any previously issued PINs will be deactivated. If you find your original PIN after requesting a new one, you should discard the PIN and wait for the new one to arrive.
  • If you use an old or incorrect PIN on your return, it will cause a delay in processing. 

How to request a Virginia Tax PIN

If you are a victim of identity theft and need to file a Virginia income tax return, and want the added protection of a Virginia Tax PIN, send us the following:

  • A letter explaining how your personal information was compromised.
  • Your full legal name
  • Your Social Security number or tax ID number issued by the IRS
  • Your current address
  • A clear copy of a government-issued ID card, such as a Virginia driver’s license, Virginia identification card issued by DMV, or a voter registration card with your current name and address 
  • Documents showing you are a victim of identity theft. This could be a letter from an employer, an insurance company, a hospital, a broker, or a police report if one was filed.
  • Daytime phone number where you can be reached 

Where to mail your PIN request:

Department of Taxation
Compliance Section, RAP Unit 1
PO Box 27003 
Richmond, VA 23261-7003

Once we review your information, we will contact you if we have questions, or we will mail a PIN to the address provided before filing season starts.