Virginia Tax is currently modernizing our systems. This will be a 4-year implementation process, with different taxes moving to our new Online Services platform each year. We'll be maintaining multiple systems for a few years: IRMS and a new Local Government Officials and Administrators portal (GenTax). This page provides access instructions and training requirements for both platforms.

The Local Government Officials and Administrators portal (GenTax) should be used to manage the following tax types: 
  • Sales and Use
  • Withholding
  • Digital Media
  • Vending Machine
  • Tire Recycling Fee  

As of September 8, users who access the above tax types through IRMS/ARWeb or access reports for these tax types through EESMC will use the new Local Government Officials and Administrators portal.  

Local Government Officials and Administrators portal (GenTax) Access Requirements
  • Complete GenTax training, including the required Safeguarding Tax Information course, in the Commonwealth of Virginia Learning Center (VLC).  
    • You will be emailed instructions on how to log into the Virginia Learning Center (VLC) and begin your training. Courses are listed in an easy-to-follow curriculum, and all required courses must be completed before access to the Local Government Officials and Administrators portal is granted.
    • Note: if you are a Security Administrator, you will receive a curriculum specific to that role.  
  • Complete the Systems Access Authorization Request For External Users form and fax it to the number on the form. 

IRMS/ARWeb

Localities who need to manage taxes not yet in the new Local Government Officials and Administrators portal (GenTax) will use our legacy tax processing and accounting platform, IRMS/ARWeb.

  • Reports for tax types that have not moved to GenTax will continue to be issued through the External Entity Secure Messaging Center (EESMC) for the time being.  
  • Debt-setoff information will continue to be available through IRMS/ARWeb.  
IRMS Access Requirements

Access to IRMS requires completion of the following, in order:

  1. Submit IRMS Training Request – Send an email requesting IRMS training to Virginia Tax Security Administration at External.Entity.DocForms@tax.virginia.gov and include the following information. Virginia Tax Security will review and respond to each request. 
  • Name and phone number (including extension) of the person in need of IRMS and/or EESMC training.
  • Agency or organization where the person is employed.
  • Supervisor’s name and supervisor’s phone number (including extension) of the person needing IRMS and/or EESMC training.
  • Reason for request identifying the business need for the person to have access to IRMS and/or EESMC training.
     
  1. Complete IRMS Training – Once Virginia Tax Security approves your IRMS training request, you will be emailed instructions on how to log into the Virginia Learning Center (VLC) and begin your training. Courses are listed in an easy-to-follow curriculum. All required courses, including the Safeguarding Tax Information course, must be completed before access to IRMS is granted. Once your training is complete, proceed to the next step below. 
     
  2. Request IRMS System Access
  • Complete the Systems Access Authorization Request For External Users form and fax it to the number on the form.
  • When IRMS access is granted, you will receive an e-mail with your IRMS login information along with instructions.