What you need to know about your "Did you file a Virginia income tax return?" letter:

Why did you get this letter?

We received an individual income tax return with your name or Social Security number. 

Because of the increase in refund fraud resulting from identity theft, we’re taking extra steps to verify the returns we process to make sure refunds go to the right person. If you received this letter, it does not  mean you are a victim of identity theft or that you did anything wrong. 

In many cases, we just need additional documentation to support the information claimed on the return.

How can you tell the letter isn't a scam? 

We often send letters requesting additional documentation to verify information claimed on returns. If you’re concerned that the letter might be a scam, check that the address and fax number on the letter match those below:

Virginia Department of Taxation
RAP Unit 1
P.O. Box 27003
Richmond, VA 23261-7003

Fax: 804.344.8565

You can also check that “AUIN073A RAP Additional Review” is in the left, bottom corner of the letter.

What should you do?

  • If you did not file the return we received, let us know here.   
  • If you think you might be a victim of identity theft, see How can taxpayers protect themselves?
  • If you did file the return, we will continue processing it once we receive the information or documents that we requested. It could take 8 to 10 weeks after you submit the documentation to receive your refund. If it’s been longer than this and you have not received your refund, please contact us